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DIGI YATRA

Seamless, Paperless Airport Travel with Facial Recognition
Home - Airport Facilities - DigiYatra

Facial Biometrics for Airport Check-In

Digi Yatra is an initiative by the Ministry of Civil Aviation to simplify air travel. It uses facial biometrics as a digital ID to verify a passenger’s identity, travel details, and other necessary information, making check-in and boarding faster.

Benefits of using DigiYatra

Hassle-free entry to the airport

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Faster entry, check-in, and boarding

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Paperless and seamless transit at the airport

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One-time registration for all domestic flights

Pre-Travel

How to set up Digi Yatra for a faster check-in:

STEP 1

Download Digi Yatra Mobile App from the Play Store or App Store.

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STEP 2

Passengers should register with their Aadhaar ID or Digi Locker to create verifiable credentials.

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STEP 3

Tap on the ‘Add Credentials’ icon and follow the process.

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STEP 4

Tap on ‘Your Upcoming Travel’ icon to upload the travel itinerary.

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On the day of travel

DigiYatra’s easy travel day process

STEP 1

Passengers must proceed to the Digi Yatra gate at Gate 1 at departure and scan their face for verification.

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STEP 2

Passengers can then go through E-Gate verification at Face Pod in the Pre-Security Check Area.

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STEP 3

Complete Security Check-Point Authentication at Face Pod in Post- Security Check Area.

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STEP 4

Continue with self-boarding at all departure gates.

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Download the App

Use the Digi Yatra app by either scanning the QR Code or downloading from the Google Play Store and iOS App Store.

Frequently Asked Question

What is Digi Yatra?

Digi Yatra is an initiative by the Ministry of Civil Aviation (MoCA) and airport stakeholders. It allows digital processing of passengers at an airport across various touchpoints using facial biometrics. This technology provides a Biometric Enabled Seamless Travel (BEST) experience based on facial verification.

From where can I download the application?

The Digi Yatra App by the Digi Yatra Foundation is currently available on the Google Play Store (Android) and App Store (iOS).

Who can experience Digi Yatra?

All domestic passengers can use the seamless travel experience provided by Digi Yatra.

How does Digi Yatra make the airport experience better for travellers?

Digi Yatra speeds up the passenger journey from airport entry to boarding using facial biometrics. Passengers can simply link their travel details and ID in advance, and a quick face scan gets them from entry to boarding faster and with less hassle.

How can I register on the Digi Yatra application?

To register on the Digi Yatra application, please follow these steps:

1. Passengers have to go to the​ Google Play Store (Android) or Apple App Store (iOS) and download the Digi Yatra app.

2.  Passengers can register using their phone number with the OTP (One-Time Password) sent to their phone.

3. Passengers need to link their Aadhaar credentials either with Aadhaar or using Digi Locker.

4. If passengers have not already registered on Digi Locker with their Aadhaar ID, they must complete registration before proceeding.

5. Passengers need to take a selfie and validate it with their Aadhaar ID.

6. Before their flight, passengers can scan their boarding pass or upload it as an image or PDF.

7. After scanning, passengers need to provide consent to share their credentials and boarding pass data with MgIA for confirmation.

By following these steps, passengers will be able to successfully register on the Digi Yatra platform.

What are the steps to follow upon arrival at MgIA?

Upon arriving at the airport, please follow these steps:

1. Enter the terminal through the Digi Yatra gate.

2. Have the boarding pass ready for scanning.

3. Look into the biometric system.

4. Once the system validates the passenger’s information, they will be granted entry into the airport.

What if I have not pre-registered for Digi Yatra, can I avail the Digi Yatra facility at the airport?

Yes, passengers who have not pre-registered on the Digi Yatra app can register at Departure Gate and avail of Digi Yatra on the day of travel.

Can all passengers from any airline use Digi Yatra?

No. Currently, only passengers flying on select domestic flights departing from Terminal1 of MgIA can use Digi Yatra. However, Digi Yatra plans to launch international ​services in 2025.

Is Digi Yatra available for passengers arriving at the airport?

No, Digi Yatra is currently available only for departing passengers at Terminal 1 of MgIA. However, Digi Yatra is developing functionalities that will allow passengers to use Digi Yatra benefits at the arrival airport in the future.

What happens inside the airport at security?

Once passengers arrive at the security check touch point, they will have to use the Biometric System (face pod). The system will validate their travel itinerary. After validation, they will be allowed to proceed for security clearance before boarding the aircraft.

What if my Bio Metrics does not work at the terminal entry?

An airport Digi Buddy will assist passengers throughout their journey at the airport. The on-ground team will assist them if biometric verification fails. In case of an emergency, please call +91 80500 82350.

Which MgIA’s terminal has Digi Yatra?

Passengers can avail of a seamless travel experience via Digi Yatra only if they are travelling on a domestic flight from Terminal 1, MgIA.

Who can I contact for help at the airport?

Digi Buddies are available at various touchpoints to assist passengers. The Digi Buddies wear reflective jackets with “Digi Buddy” printed on them.

Digi Yatra Support

Passengers can contact us for more support.

Airport Help Desk Numbers

  • Terminal 1 Manager : +91 6358859896
  • feedback.ixe@adani.com

App-Related Support

  • Customercare@digiyatrafoundation.com
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