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Lost & Found
Lost And Found
Essential Information for Arriving Passengers
MgIA ensures an efficient and welcoming arrival process for all travellers. This guide helps passengers navigate the airport after landing, from Immigration and Customs (for international arrivals) to Baggage Reclaim and exiting MgIA.
Passengers requiring special assistance may visit the information desk for support.
International passengers must proceed to the Immigration Hall with their passport, visa, and arrival card ready.
Domestic passengers can proceed directly to the Baggage Reclaim area.
The display screens will indicate the baggage belt number for checked-in luggage by flight.
Customs Declaration:
Green Channel: for passengers with nothing to declare.
Red Channel: for passengers carrying dutiable goods.
After clearing Customs, passengers can explore shopping and dining options before exiting.
The Arrival Hall is designated for meeting family, friends, or pre-arranged transport.
Various transport options, including taxis, app-based cabs, and shuttle services are available outside the terminal.
Immigration
- Passengers must follow signs to the Arrival Immigration Hall.
- Passports and visas should be ready before reaching Immigration.
- For concerns or assistance, passengers may contact AFRRO/ FRO/ SSP at Immigration.
More details on immigration rules can be found here.
Customs
Important: Failure to declare dutiable goods or providing incorrect information may result in confiscation, fines, or legal penalties. Carrying restricted items, such as undeclared gold, is a serious offence and can lead to arrest and prosecution. For detailed information on duty-free allowances and customs regulations, visit the Indian Revenue Department website.
Passengers can use ATITHI, an Indian Customs mobile app, developed by the Central Board of Indirect Taxes and Customs (CBIC), Ministry of Finance. This app allows international travellers to digitally declare baggage, goods, and currency, ensuring a faster and more convenient experience.
More details on customs rules can be found here.
Terminal Maps
Find your way around the Airport
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